Many smaller companies have yet to embrace the benefits of business process automation. We know that automation has become a vital tool for large organisations, ensuring the consistent execution of vital tasks – boosting quality and efficiency, and enabling them to grow faster. So why aren’t smaller companies, especially startups who are looking to scale fast, automating?
Small companies should automate to the max
Martin Zwilling, a well-known American business executive, entrepreneur, and author advises startups who are looking to scale fast to automate to the max. He says: “A startup that is labor intensive and staff intensive is not scalable.”
Manual processes may get the job done, but as your business expands, it will experience growing pains. A greater number of people will need to work together, processes will become more complex, and new technology will be introduced. The last thing you need at this critical time is for your small IT team to get bogged down in hours of manual work just to keep the lights on. Not only will this lead to an overworked and frustrated team who is more prone to making mistakes, it’ll also cost you more in the long run.
Business process automation ensures that every task is performed perfectly and identically, which leads to high quality, reliable results. This, along with the time and efficiency savings, will enable your business to offer higher quality products and services with little increase in internal costs.
5 Steps to Business Process Automation Bliss
We believe in starting small and learning fast. Here are our top tips for successful business process automation in your small business.
1) Make it part of your culture
Effective companies understand the importance of a strong culture. A company’s willingness to automate mundane manual tasks shows that it values its employees’ time and wants to make it easier for them to do their jobs well.
Your employees have entered the digital world in their personal lives. They use apps to store information and simplify their lives, so it’s understandable that they’re looking for the same benefits at work.
2) Work out what needs automating
The new mindset we discussed above should lead to a list of tasks to automate. Ask your line managers to get employees to suggest the best processes to automate. For example, your Finance team may want to automate the billing process, or your Support team may have identified the request logging process. The key is to look for tasks that are simple yet time consuming. Hint: they’re usually the tasks that no-one likes doing!
3) Use an intuitive business process automation solution
Once you have identified a process to automate, use a purpose-built business process automation tool like Linx. Linx is a low-code platform that offers an intuitive, drag-and-drop interface that accelerates process automation – perfect for busy IT teams in small organizations. Use it to connect automate simple business processes and integrate systems.
4) One step at a time
Don’t be tempted to start your journey to automation with a complex project. Get your feet wet by starting small and selecting a single, relatively simple process that, once automated, will save one team a decent amount of time.
5) Build a history
Keep track of all the processes you have automated. This will help your IT team review and monitor the cost and productivity benefits of the automation of various processes. It will also useful in future should you need to make big changes. Linx makes it easy to keep track of your automations by producing detailed reports.
It has never been easier to automate
It has never been easier to automate business processes. And when the result is a more efficient, cost-effective business, automation is quite simply a no-brainer.